Organic Bedding

We Actively Pursue and Prosecute Fraud Offenders

We are grateful that most of our customers are honorable, and saddened that policies such as this are necessary. However, Kushtush Organics | Eco Sleep Shop takes each and every case of suspected fraud very seriously. Fraud offenders not only take advantage of online merchants and consumers, but they also abuse a system on which the Internet community depends. Fraud undermines the entire growth of the Internet and computer companies worldwide, and can seriously harm small family businesses.

Chargebacks:

It is illegal to misuse the charge back process to take advantage of merchants. If you are a victim of fraud or if you are a perpetrator, be aware that we will actively pursue and prosecute fraud offenders to the fullest extent of the law.

Using your credit card to obtain merchandise or services and then claiming (a) you did not authorize such transaction, (b) you have no idea what the charge is for, (c) that merchandise delivered to you was never received, (d) the credit card number was stolen, (e) or any other false claim, constitutes credit card fraud and will be investigated, reported, and finally prosecuted.

DENYING PAYMENT ON YOUR CREDIT CARD FOR DELIVERED MERCHANDISE CONSTITUTES CREDIT CARD FRAUD AND RETAIL THEFT.... SUSPECTED PERPETRATORS MAY BE REPORTED TO LOCAL, STATE, AND FEDERAL AUTHORITIES FOR INTERVIEW AND ARREST; AND MAY RESULT IN LEGAL ACTION AGAINST YOU FOR THE AMOUNT IN DISPUTE, PLUS COURT COSTS AND LEGAL FEES.

IN ADDITION, (WHERE APPLICABLE) PERPETRATOR WILL ALSO BE HELD LIABLE FOR THE COST OF PAYING COLLECTION AGENCIES AND/OR LAWYERS, AND/OR DESIGNATED AGENTS ASSOCIATED WITH INTERNATIONAL COLLECTION AGENCIES WITH INDEPENDENT REPRESENTATIVES IN THE UNITED STATES, EUROPE, AUSTRALIA, ASIA, AFRICA, PLUS COSTS FOR ROUND TRIP AIRFARE, HOTEL, FOOD, AND LABOR COSTS FOR THE DESIGNATED AGENT TO APPEAR IN COURT.

Credit card fraud is a serious offense and will be prosecuted to the fullest extent possible. Our Zero Tolerance policy of fighting back each and every case of credit card fraud will cost offenders far more money than the original amount received.

How Can Your Identity be Proven?

Although most fraud offenders use free email services, false names, mail drops, or different bill to addresses, many are not aware that web browsers transmit a unique Internet address to us which can be used by law enforcement officials to identify and locate them. Currently, RCMP, FBI and the U.S. Secret Service are responsible for investigating all Internet fraud cases. We will also work with card holders, credit card companies, and local authorities to pursue fraud offenders.

In court, the IP address obtained by your Internet service provider under subpoena will verify your identity and exact time you used the system. Your IP address, per example 206.55.191.252, is not your email address. Your ISP's log file history will show exactly what modem and port you logged on through.

How Can We Collect?

By credit collection agencies, liens on your property, bank account, and garnishing of wages. This may also result in a report being filed with three major credit reporting agencies once our case is won. We sincerely hope that it will not come to this, but credit card fraud can not and will not be tolerated.

Kushtush Organics | Eco Sleep Shop is committed to the prevention and prosecution of online credit card fraud. Some of our prevention measures may include:

• Reporting all fraudulent and charge back purchases to the authorities;
• Contacting law enforcement officials in your province or state;
• Issuing a summons through our attorney to your ISP;
• Card holder address and telephone number verification;
• IP number tracking and verification;
• Telephone contact with the card holder;
• Verification of a valid commercial email address; free email addresses allowed'
• Requirement of signed authorizations;
• Examination of all orders for red flag fraud indicators;
• Other unpublished actions as deemed necessary.

If you make a charge and then refuse payment or initiate a charge back, we will pursue you. We regret that, in some cases, these measures may result in inconvenience to legitimate customers. In the rare event that a fraudulent order passes our screening process, we will report the fraud to the appropriate legal authorities and provide those authorities with the necessary information to complete an arrest and effective prosecution. We may report certain fraudulent activities to your Internet Service Provider for action under their Acceptable Use Policies. We may also initiate civil action against you.

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