Organic bedding and organic cotton linens by Kushtush Organics | Eco Sleep Shop
Proudly supporting Global Green USA
Kushtush Organics | Eco Sleep Shop is a proud member of the Organic Trade Association



INSTANT SAVINGS:  5%   Discount at Checkout for orders over $100.00. Kushtush Organics | Eco Sleep Shop.  Organic bedding and linens for healthful and natural sleep.  Healthy, eco-safe organic bedding for your family, and baby's natural nursery.    Organic sheets, pillowcases, blankets, comforters, mattresses and toppers, bed pillows and more.
Kushtush Organics | Eco Sleep Shop.  Organic bedding and linens for healthful and natural sleep.  Free shipping over $100.00; Flat $6.95 shipping under $100.00 (excludes silks, mattresses and furniture)
We accept Visa, MasterCard, American Express, Discover, and PayPal Payments.
FAQs     Contact Us    About Us    Testimonials     Press    Customer Service       Returns and Exchanges       Our Organic Blog

Organic BeddingOrganic Bedding

Organic Bed Pillows
Organic Blankets
Organic Cotton Bed Skirts
Organic Cotton
- OPEN STOCK Sheets

Organic Cotton Sheets
Organic Comforters
Organic Duvet Covers
Organic Pillow Cases
Organic Pillow Protectors
Organic Quilts
Organic Rugs
Organic Cotton Throws
Organic Mattresses
Organic Mattress Pads
Organic Specialty Pillows
Organic Wool Blankets

Organic Bedding Sets

Organic Baby BeddingOrganic Baby Shop

Coyuchi Baby
High Desert Naturals Designs
Organic Baby Quilts
Organic Baby Bedding
Organic Bumper Pads
Organic Cotton Baby Blankets
Organic Cotton Crib Duvet
Organic Cotton Diapers
Organic Crib Comforters
Organic Crib Mattresses
Organic Crib Pads and Toppers
Organic Infant Bassinet
Organic Toys

Organic BathOrganic Bath Shop

Hemp Shower Curtains
Natural Silk Bathrobes
Organic Cotton Bathrobes
Organic Cotton
   Shower Curtains

Organic Cotton Bath Mat
Organic Cotton Bath Towels

Luxury organic bedding from Europe, in 100% organic cashmere and woolsLuxury Organic
   Bedding

Cashmere Wool
   Bedding Collection

Merino Sheep's Wool Collection

Organic ClothingOrganic Apparel

Bathrobes
Organic Loungewear
Organic Pajamas

Organic Cotton Kitchen Linens and moreOrganic Household

Hemp Curtains
Organic Chef's Apron
Organic Cotton Table Napkins
Organic Cotton Throw Rugs
Organic Cotton Rugs
Organic Wool Car Seat

Organic Pet BedsOrganic Pet Beds

Rectangular Pet Futon
Circular Pet Futon

Natural Silk Bedding CollectionNatural Silk Shop

Silk Apparel
Silk Bedding

Amish Organic Bedding Amish Organic Bedding

Amish Organic Mattresses
About the Amish
Organic Cotton Muslin
Organic Cotton Percale
Custom Amish Bedding
Building Amish Mattresses

Amish Furniture.  Hand made and hand crafted in the USA.Amish Furniture

Amish Handmade LOFA
Handmade Hemp Chaise
Organic Slipcovers

Sorry, Organic Fabrics are being discontinued.Organic Fabrics

Sorry, Discontinued.
But Something Good
is always Afoot!

How to Care for Organic BeddingCare of
     Organic Bedding

How to Care for Organic MattressesCare of
     Organic Mattresses

Susan's Organic BlogSusan's Organic Blog

Susan's Organic BlogOrganic Living

Organic Links and Resources listings with Kushtush Organics | Eco Sleep Shop Organic Links

Recycle Vintage and Organic Bedding and Fabrics Recycled Organics

Kushtush Organics | Eco Sleep Shop Site Map Site Map

Customer Assistance Frequently Asked Questions

Here are common questions and issues, and you will probably find your answers here.  If your question isn't answered below, please contact us at customerservice@kushtush.com.

Please... allow 2-4 weeks for domestic order delivery. You will be notified if an item is not in stock. We ship UPS Ground or USPS 1st Class.

 
  • What do I do if the wrong product is shipped?

  • What if I made a mistake and ordered the wrong thing?

  • Can I speak to a Customer Service Representative over the phone?

  • What if my order is taking too long to deliver?

  • What should I do if my merchandise is damaged when it arrives?

  • Will you match the sale price of one of your competitors?

  • I have never purchased anything online before. Is it secure?

  • Do you accept credit cards through email or fax?

  • Do you deliver to post office box numbers?

  • Do you offer discounts if I order in large quantities?

  • I don't want to order online. Can I order by mail or phone?

  • Can I return bedding merchandise after it's been used awhile?

  • Do you have a store where we can see your merchandise?



    Go to top
  • 1. What do I do if the wrong product is shipped?
    Contact us immediately at customerservice@kushtush.com,.

    Verify your address for pickup and a call tag will be issued. That means you simply need to have the package ready, and UPS will pick it up and return to the supplier, at no cost to you. Simultaneously, arrangements will be made to ship the correct merchandise.

    Remember, it is important you contact us immediately so you will have the merchandise you wanted as soon as possible.

    IMPORTANT!

    •   No refunds or exchanges will be issued under any circumstances, for returned product, or refused shipments, without  first contacting Kushtush Organics | Eco Sleep Shop for proper  RMA (Returned Merchandise Authorization).
       
    • No refunds or exchanges will be issued under any circumstances without proper RMA (Return Merchandise Authorization) from the Manufacturer.
       
    • No refunds or exchanges will be issued under any circumstances, for product that is received in damaged condition of any kind.

    Go to top

    2. What if I made a mistake and ordered the wrong thing?
    We can handle that. Contact us as soon as possible at customerservice@kushtush.com,.

    If report is made immediately, in most cases we are able to simply stop shipment, cancel the order, and process a new order for the corrected items, with no additional delays in shipment.

    If you ordered hand made or made-to-order merchandise, timing is critical because no cancellations can be made once production begins.

    If you have already received the merchandise, contact us right away for the proper return address and procedures, then make arrangements with your preferred shipper to pick up the package. We're sorry  we cannot cover return shipment costs in this case. We will make arrangements for fulfillment of corrected product, to ship as soon as your package is verified received.

    IMPORTANT!

    •   No refunds or exchanges will be issued under any circumstances, for returned product, or refused shipments, without  first contacting Kushtush Organics | Eco Sleep Shop for proper  RMA (Returned Merchandise Authorization).
       
    • No refunds or exchanges will be issued under any circumstances without proper RMA (Return Merchandise Authorization) from the Manufacturer.
       
    • No refunds or exchanges will be issued under any circumstances, for product that is received in damaged condition of any kind.


    Go to top

    3. Can I speak to a Customer Service Representative over the phone?
    Yes, you can, for assistance in placing orders only. Our Customer Care number is 1-. Remember that our representatives ONLY take orders by phone at this time. For product questions or other issues, please contact us by email at customer service.



    Go to top

    7. What should I do if my merchandise is damaged when it arrives?
    Contact us immediately at customerservice@kushtush.com,!

    Verify your pickup address and we will arrange a call tag. That means you simply need to have the package ready, and UPS will pick it up AT NO COST TO YOU. Once your received merchandise has been verified damaged, replacement product will be shipped.

    Remember, it's important you contact us immediately to ensure you receive your replacement merchandise in a timely manner.
     

    IMPORTANT!

    •   No refunds or exchanges will be issued under any circumstances, for returned product, or refused shipments, without  first contacting Kushtush Organics | Eco Sleep Shop for proper  RMA (Returned Merchandise Authorization).
       
    • No refunds or exchanges will be issued under any circumstances without proper RMA (Return Merchandise Authorization) from the Manufacturer.
       
    • No refunds or exchanges will be issued under any circumstances, for product that is received in damaged condition of any kind.

    Go to top

    8. Will you match the sale price of one of your competitors?
    We will absolutely review the competitive pricing you've found, and make every attempt to provide a competitive price. Remember Kushtush Organics | Eco Sleep Shop offers 5% instant discounts off entire orders at checkout.

    Please note: We are sorry that we cannot participate in EBay pricing competitions for organic bedding products. EBay pricing (and sometimes quality) is widely variable, and reflects individual seller circumstances that often circumvent real costs of providing genuine organic bedding and organic cotton products.

    Go to top

    9. I have never purchased anything online before. Is it secure?
    Yes, your order information guaranteed secure. Your credit card transactions are processed by SecurePay Payment Services or PayPal, both of which guarantee your privacy and security. Visit http://www.paypal.com, for more details.

    Go to top
    10. Do you accept credit cards through email or fax?
    We will absolutely NOT accept credit card information via email! Never send your financial data by email; the risks of interception by criminal elements are high.

    For your protection, we will only accept orders by fax when we've been notified in advance, have sent you email confirmation of acceptance of your order, and are able to immediately email confirmation your fax is received.

    We cannot overstate the importance of protecting your private data at all times!

    Go to top

    11. Do you deliver to post office box numbers?
    No, UPS, USPS, and other delivery services, cannot deliver merchandise to post office boxes. When placing your order, please provide the correct physical address for the carrier.

    Go to top
    12. Do you offer discounts if I order in large quantities?
    Please contact us at customer service for large quantity orders.
    Go to top
    13. I don't want to order online. Can I order by mail or phone?
    Online ordering with Kushtush Organics | Eco Sleep Shop is 100% safe and secure.

    That said, if you prefer to order by mail, please print our mailorder form at http://www.kushtush.com/printable_mailorder.htm. Provide credit card information on the form, or if you prefer, send check or money order payable to: Kushtush Organics | Eco Sleep Shop, Business Office, 13625 S. 48th St., #1123, Phoenix, Arizona 85044.

    Go to top

    14. Can I return bedding merchandise after it's been used awhile?
    Sorry, absolutely not!  Most people are not aware that federal law explicitly prohibits the resale of used   bedding, mattresses or intimate products! Thus, we're sorry we can never accept returns of used bedding.

    Go to top
    15. Do you have a store where we can see your merchandise?
    Our business plan includes establishment of a brick and mortar showroom in the future, and we can't wait!

    For now however, our catalog exists solely online, and we welcome you to our website!

    Go to top

    16. What if my shipment is taking too long to deliver?
    First and foremost, organic textile products are made to order, so please allow 2, up to 4 weeks for   shipping to occur.  This is because organic cotton and wool are not as plentiful as chemical cottons.

    That said, do let us know at customerservice@kushtush.com if you are concerned, and we will track your order for you.
    Go to top

    DISCLAIMER:  While we continually strive to refine and perfect this web site, errors and/or unintentional omissions are certain to occur, and Kushtush Organics | Eco Sleep Shop is not liable for any errors and/or unintentional omissions.  If you encounter an error, let us know at customerservice@kushtush.com and necessary corrections will be made.






    Return to Customer Service Page

    Return to Welcome Page

    Review Our Service Here.Rate
    Our Service!
    All Natural Fine Fabric Wash, gently protects your investment in organic bedding and linens. All Natural Fine Fabric Wash. Gentle and effective for your laundry.
    Cozy Buns Crib Bumpers by Holy Lamb New!  Cozy Buns Organic Crib Bumpers... Lots of organic crib bumpers available, Made-to-Order and shipping in 7 to 10 business days!
    Order here...
    Get Updates!





    Powered by VerticalResponse

    Why advertising?

    Google


    Enter this space with your indoor voice and good manners.  Follow the rules for everyone's sake.  Say please, thank you, and be fair to others.  Wait politely, and say excuse me.  Think before you  speak, and stay calm.  Remember there are others around you who may be more entitled than you think you are.  About Allergies   About Organic Wool   About Organic Cotton   About Us   Customer Service   Customer Service FAQS   Gift Certificates  
    International Shipping   Legal Information   Links and Resources   Press   Privacy Policy   Site Map  

    Kushtush Organics | Eco Sleep Shop, a YurekWest LLC Company
    Phoenix, Arizona 85044    United States of America
    Customer Assistance: Email Customer Service
    Fax / eFax: 602-391-2278

    Owner/Webmaster: Susan Fullen-Yurek
    Web Hosting by: Network Solutions

    CoffeeCup - HTML Editor- Flash - Web Design Software





    Please enter this space with your indoor voice and good manners. Follow the rules for everyone's sake. Say please, thank you, and be fair to others. Wait in line politely. Say EXCUSE ME. It never hurts to step aside or defer to someone else for a moment.

    For Denise and Elizabeth.  for Denise and Elizabeth Goodness and humanity begins and grows at home, then radiates outward.