Manufacturer 30-Day Comfort Exchange Warranty
Our manufacturers offer
30 Day Manufacturer Comfort Exchange Policies for most mattresses and sets offered by
Kushtush Organics | Eco Sleep Shop.
If you decide that you have chosen the wrong firmness or size, you can exchange the mattress for a different firmness or size.
IMPORTANT! Customers are responsible for ALL additional shipping charges, and the difference in price if the replacement mattress costs more. If the new mattress is more than the original mattress, then you would need to pay for the difference in price, in addition to shipping costs for the new mattress AND old mattress.
If the new mattress is less than the original mattress, then you would just pay for the shipping costs both ways: return of original mattress and delivery of new mattress. Pursuant to federal law,
NO REFUNDS CAN BE ISSUED, because the original mattress cannot be resold and must be returned and destroyed ... or used solely for fire testing.
Please note: This is an exchange policy, not a return policy.
Because of the above reasons, we are unable to accept returns, or issue refunds on, any mattress products, and must refuse to accept returns on mattress products.
If you have additional questions, please contact us 24/7 at
customerservice@kushtush.com.
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